Frequently Asked Questions

  • How do I apply for an Instant Payday Loan?

    Simply decide how much you want to apply for and complete the online application. We'll search our carefully selected panels of lenders for you, and if approved, a loan agreement will be sent to you. Upon occasions, lenders may require verification of details, for example, employer or salary. If you agree to an offer from a lender, the money will be transferred to your account.

  • How much can I borrow?

    The exact amount you can borrow depends on your personal circumstances and can differ by lender, but loans are generally from £100 to £1,000.

  • What can I use the loan for?

    There are not generally any restrictions on what you can use the money for, however Instant Payday Loans are designed as a short-term loan for emergencies.

  • If approved, when will I receive the money?

    The money could be sent to your bank account in as little as 15 minutes, however some lenders may include an extra charge for this service. Most loans are paid into your account on the same day and without any transaction charges. The time that it takes for the cash to be received in your account will depend on your bank’s policies and procedures.

  • Can I apply for more than one loan?

    We do not recommend this. Lenders will require that you pay off your existing loan before approving you for a new loan. You should only borrow what you can afford to pay back on your next pay date to avoid further interest and charges and to avoid damaging your credit rating.

  • Do you use credit scoring or credit reference agencies?

    Lenders will assess your application in a variety of ways. This may include checking with credit reference and fraud prevention agencies. They will also assess your ability to repay the loan before deciding on your application.

  • When will I need to repay the loan?

    Terms and conditions vary, however when you will be required to repay your loan will depend on which product you apply for. Full details of when your repayments will start, how often and when repayments will need to be made, the term and for how long the repayments need to be made will be explained on the loan agreement provided to you.

  • How do I make repayments against the loan?

    Payment is taken automatically using the debit card details you provide, so it is essential that you have the required funds available to avoid further interest or late payment charges.

  • What is Continuous Payment Authority?

    Some lenders use CPA (continuous payment authority) to retrieve payment. This means that you authorise the lender to withdraw the funds from your bank account. They can also make multiple attempts to withdraw the money if it is not available. If you want to cancel your CPA, you can do this by contacting the lender or by contacting your bank and requesting a cancellation.

  • When applying for a loan is the information I submit secure?

    Absolutely. All your personal data is kept secure and confidential and we only keep it for as long as necessary.

  • I don’t have a debit card - can I still apply?

    It is a requirement that all applicants have a debit card.

  • What if I have problems paying?

    It is important that before applying for any type of credit you have made sure that you are able to make the repayments on the agreed date. If your circumstances change and you think you may be unable to repay the loan, it is important to speak to the lender straight away, so they can discuss the ways in which they can help. If you are experiencing financial problems and have mounting debts, we would strongly advise you not to take additional loans from any credit providers and speak to somebody about your situation straight away. You can get free advice and support from a number of the Money Advice Service.

Apply Now